Best Practices for Network Troubleshooting

In: Computers and Technology

Submitted By Squeaky21
Words 541
Pages 3
Best Practices for Network Troubleshooting
Valance Baltimore
NTC/405
July 27, 2015
Bradley Rush

Best Practices for Network Troubleshooting
The article that I found is titled Top 10 Basic Network Troubleshooting Tools Every IT Pro Should Know (2011). This article list ten basic troubleshooting tips that could help an IT professional determine the reason for a failed network connection.
Let’s start with the most commonly used network tool, Ping. The Ping utility is used to provide a connectivity test between the requesting host and the destination host. Ping is done through the Internet Control Message Protocol (ICMP), by sending an echo packet to a destination host and then listens for a response from that host. This utility is used to help determine where the connection problem may be, in the office or within the network provider’s network.
After the Ping utility has been performed to determine the basic connectivity, and then typically the next step would be the tracert/traceroute utility is used. This utility can determine the path to the destination host and the route the packet takes to get there, and the response time of the intermediate host. Tracert is window based and traceroute is Linux based.
According to Wilkins (2011) one of the most important things that must be completed when troubleshooting a network is to find out the specific IP configuration of the affected hosts. If the address is configured statically you may already know this information, but if it configured dynamically, the address of the host can potentially change often. To determine this information you can use the ipconfig (Windows) or ifconfig (Linux) utility.
Some common networking issues are centered around issues with Dynamic Name System (DNS) resolution issues. DNS is used by the internet to resolve domain names to commonly unknown IP addresses. If the system does not…...

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