Case Study-What Ever Happened to Planning and Control

In: Business and Management

Submitted By businesslady
Words 318
Pages 2
Case Study
Assign: What ever happened to planning and Control
Gloria Gilmore
Westwood College – Blackboard
Professor Carol Mayfield
Principles of Supervision
November 03, 2012

1. When the meeting was held regarding the renovation, Greenberg failed to mention of the isles being moved as part of the reorganization planning process to Sanchez. Also, the construction supervisor and the reset crew supervisor failed to initiate proper submission of paperwork for the moving of the isles for store 16. Sanchez failed to ask about the project to Ms. Sanchez. There was inefficient communication and planning on all parties to this situation.
2. Greenberg and Sanchez should cancel and reschedule the carpenters to come at a more appropriate time. The store still needs to be run in an orderly fashion. In addition, they should plan ahead for risk management so that this situation does not occur again. The district manager should have gotten input from the whole group and decided as to who does what and how it will be done prior to the ending of the meeting. A Gant chart would have been very useful, in addition to proper delegation of responsibilities so that each individual would have been held liable for.
3. The major concern is that the entire reorganization was not properly thought out and planned. The MBO should have been implemented and taken into consideration. This would have minimized possible risks of hazards and lawsuits. Management did not take into consideration of any potential risks of clients being in the store while the carpenters were working. Had they planned ahead of time and used efficient communication with Mr. Sanchez of the store hours, this would have never happened in the first place. The risks would have been minimal and the objectives to have the isles moved would have been more successful.

References…...

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