Executive Summary of Facilities Scheduling at Mayer Manufacturing Case Study

In: Computers and Technology

Submitted By shivamokoena
Words 509
Pages 3
Executive Summary of Facilities scheduling at Mayer manufacturing case study

Eddie Turner was appointed as a section supervisor in charge of scheduling activities for the new engineering research laboratory at the Mayer manufacturing company. Eddie reported to Gary Whitehead who was the manufacturing division manager. The new test lab was going to be used by the engineering, manufacturing and quality control departments to test therefore a proper schedule was needed to ensure every department got the appropriate schedule times and alleviate problems that were previously experienced.
Eddie Turner’s responsibility was to have complete authority to establish priorities for use of the new test facility with approval from his manager Gary Whitehead in order to ensure there was no conflict between the departments and this meant a change in policy over the use of the new lab.
On several occasions Eddie turned to his manager to explain the difficulties he experienced with his job however he did not get a resolution from his manager. The first encounter was when he explained that he cannot satisfy all department managers as they thought he was selecting departments to use test lab based on his favourites. Gary Whitehead dismissed the complaint and said it was part of Eddie’s job to resolve the issue. The second issue he raised was that the organizational structure does not support and respect his position because he is a section supervisor dictating testing schedules for department managers. He proposed that Gary send out the prepared weekly priorities memos with his signature to the department managers as Gary would be respected by his fellow department managers. Again Eddie was reminded that it is part of his job to prioritize and schedule the lab accordingly.
After weeks the conflict over scheduling of the lab got worse because there was still no resolution. To try…...

Similar Documents

Case Study in Lean Manufacturing

...1.0 INTRODUCTION The requirement is to review a current article or situation relating to lean manufacturing or Toyota production system. 1.1 PURPOSE The purpose of this assignment will provide an opportunity to evaluate the content and quality of an article or situation. 1.2 DEFINITIONS Andon A visual management tool that highlights the status of operations in an area at a single glance and that signals whenever an abnormality occurs. An andon, which is the Japanese term for “lamp,” can indicate production status (for example, which machines are operating), an abnormality (for example, machine downtime, a quality problem, tooling faults, operator delays, and materials shortages), and needed actions, such as change overs. Five Whys The practice of asking why repeatedly whenever a problem is encountered in order to get beyond the obvious symptoms to discover the root cause. The specific number five is not the point. Rather it is to keep asking until the root cause is reached and eliminated. Heijunka Japanese technique of achieving even output flow by coordinated sequencing of very small production batches throughout the manufacturing line in a lean production or just in time (JIT) system. Jidoka Japanese term that provides machines and operators the ability to detect when an abnormal condition has occurred and immediately stop work. This enables operations to build in quality at each process and to separate men and machines for more efficient work.......

Words: 1669 - Pages: 7

Oscar Mayer Case Study

...Oscar Mayer: Strategic Marketing Planning -Summary: Marcus McGraw is the president of food Production Company specifically to do with various types of meats. He has just received a report from a consultation firm stating that the marketplace for meat was changing drastically and it would have an effect on the company’s profits. The report suggests that the company should “broaden and contemporise its product lines against emerging health and convenience trends” (Quelch, et al. 1997) McGraw is faced with a range of different options from his team of business managers to achieve this task and struggles to decide on an option. On review of the options McGraw realises that any of the alternatives would be successful as the team he has surrounding him care and always get the job done. -Situation analysis: Strengths: -Strong team of business managers -Strong consultation firm providing advice -Acquisition of a strong company in a profitable sector of the market -President with lots of experience within the company -Extensive product range -Positive growth rate Weaknesses: -Failure to launch successful new product in past (stuff n’ burger) -Failure to recognise changing consumer preferences in past -Availability of money to fund advertising and/or product development (states they would need to operate at a loss if this was the case) Opportunities: -Consumers demanding healthier food alternatives -Consumers demanding faster food alternatives -Smaller companies......

Words: 570 - Pages: 3

Executive Summary

...emissions,  paralleled  with  costly  laws  to  address  and  control  these  categories,  both  political  and  scientific  in  nature,  all   produce  immediate  financial  burdens  that  must  be  addressed.         Thermic Green products immediately reduce energy consumption for facilities and vehicles, with significant and corresponding reductions of carbon footprints. The   results   are   reduced   energy   costs,   increased   life   of   equipment   with   decreased   costs   of   repair   and   replacement,   significant   restoration   of   R-­values   in   structure   panels,   and   overall   positive   improvements   that   go   directly   to   the   bottom   line   of   businesses.     Savings   and   benefits  are  substantial.    Customer  product  information  is  at:  http://quantumcool.com/ProductINSTALLATIONS.aspx  .   With the new release of Super Refrigerated Transport Vehicles and Advanced Insulated Wall Panels for containers and structures of all types, the  positive  economic  effects  of  TG  products  will  be  greatly  extended  from   the   origins   in   food   storage   systems   to   a   vast   and   growing   array   of   customer   products   and   facilities   throughout   the   food   chain   and   far   beyond.     As   energy   prices   rise,   the   direct   benefits   of   Thermic   Green   products   will   be   continually   pronounced.   M ANUFACTURI NG:   As   Thermic   Green   continues   its   planned   release   of  ......

Words: 1450 - Pages: 6

Hilton Case Executive Summary

...Hilton Case Executive Summary As the most recognized brand name in the lodging industry, Hilton is a diversified cooperation for its strong presence in all segments of hotels, casinos and vacation ownership. In terms of organizational strategy, Hilton Hotels Corporation relies on its scale, gaining members through its loyalty program and continuously expanding its hotel network. Beginning with acquisition of Promus Hotel Corporation, It now owns, manages, or franchises a portfolio of brands which includes Waldorf-Astoria Collection, Conrad International, Hilton Hotels, etc. With the focus of Customer Really Matter strategy, Hilton Hotel Corporation has invested much in CRM since 2002 aiming to build a broad customer base and the premier global hospitality business. Hilton Hotels Corporation considers customer as the most important component of their business, so they developed objectives to build a close long-term relationship with their customers. To provide consistent and outstanding service to its customers, the CRM initiative was primarily focus on its four categories of Best Guests: members of Hilton Honor program, 4+, Fast Rez members and local VIPs. Hilton achieves this tight relationship through recognition, personalization, service recovery, and customer analysis. Refer to the endnotes ix and x, the net revenue per call is a measure of efficiency of call center and that the conversion ratio measures how many calls were “closed” turning callers into......

Words: 509 - Pages: 3

Layout for Manufacturing Facilities

...Lecture(7) Layout for manufacturing facilities facility layout means planning for the location of all machines, utilities, employee workstations, customer service areas, material storage areas, aisles, rest rooms, lunch¬rooms, drinking fountains, internal walls, offices, and computer rooms, and for the flow patterns of materials and people around, into, and within buildings. Through facility layouts, the physical arrangement of these processes within and around buildings, the space necessary for the operation of these processes, and provided the space required for support func¬tions. As process planning and facility layout planning information continuous interchange between these two planning activities, because each affects the other Some Objectives of Facility Layouts There are many objectives of facility layouts these are:- 1- objectives for manufacturing operation layouts * Provide enough production capacity. * Reduce materials-handling costs . * Conform to site and building constraints . * Allow space for production machines. * Allow high labor, machine, and space utilization and productivity. * Provide for volume and product flexibility. * Provide space for rest rooms, cafeterias, and other personal-care needs of employees . * Provide for employee safety and health. * Allow ease of supervision . * Allow ease of maintenance. * Achieve objectives with least capital investment. 2- additional objectives for Warehouse operation layouts ...

Words: 1371 - Pages: 6

Metro Group Case Executive Summary

...------------------------------------------------- EXECUTIVE SUMMARY TO: MS. LINDA AUTORE NAME: MR. MICHAEL WU SUBJECT: PROPOSAL TO IMPLEMENT CRM SYSTEM AND CONTINUAL INVESTMENT TO ERP ------------------------------------------------- DATE: 2/18/14 ------------------------------------------------- INTRODUCTION Moore Medical primarily serves practitioners including physicians, podiatrists, emergency medical technicians, government facilities and the like by providing medical supplies. Moore’s mission is to be first choice in a one-stop shop that meets customer needs by offering a wide product range and fulfilling orders quickly, accurately, and reliably. The problem at Moore Medical is determining whether the company should invest in a CRM system, adding bolt-on modules to the current ERP system, both, or neither. This executive summary details the current issue as well as proposing a solution to the problem. BACKGROUND OF THE PROBLEM Currently, Moore has an ERP system that cannot accurately forecast demand due to it reacting to market conditions rather than predicting what demand will be. Additionally the ERP system is not efficient at creating a bid/quote for customers along with the related customer information. This caused customer service levels to decrease due to customer service representatives taking longer to handle orders. Moreover, new accounts could not be reviewed against old accounts, which led to the problem of duplicating customer......

Words: 480 - Pages: 2

Hilton Case Executive Summary

...Hilton Case Executive Summary As the most recognized brand name in the lodging industry, Hilton is a diversified cooperation for its strong presence in all segments of hotels, casinos and vacation ownership. In terms of organizational strategy, Hilton Hotels Corporation relies on its scale, gaining members through its loyalty program and continuously expanding its hotel network. Beginning with acquisition of Promus Hotel Corporation, It now owns, manages, or franchises a portfolio of brands which includes Waldorf-Astoria Collection, Conrad International, Hilton Hotels, etc. With the focus of Customer Really Matter strategy, Hilton Hotel Corporation has invested much in CRM since 2002 aiming to build a broad customer base and the premier global hospitality business. Hilton Hotels Corporation considers customer as the most important component of their business, so they developed objectives to build a close long-term relationship with their customers. To provide consistent and outstanding service to its customers, the CRM initiative was primarily focus on its four categories of Best Guests: members of Hilton Honor program, 4+, Fast Rez members and local VIPs. Hilton achieves this tight relationship through recognition, personalization, service recovery, and customer analysis. Refer to the endnotes ix and x, the net revenue per call is a measure of efficiency of call center and that the conversion ratio measures how many calls were “closed” turning callers into......

Words: 305 - Pages: 2

Case Study Summary

...Clinical Case Study Summary of Hyponatremia The drug MDMA, 3,4-methylenedioxymethamphetamin, commonly known as ecstasy leads to feelings of euphoria, emotional empathy, and increased energy. Hyponatremia is an electrolyte disturbance in which the sodium ion concentration in the plasma is lower than normal. Sodium is the dominant extracellular cation (positive ion) and cannot freely cross from the interstitial space into the cell, because charged sodium ions attract up to 25 water molecules around them, creating a large polar structure that is too large to pass through the cell membrane. In this study we looked at the case of one young college student who passed away from using ecstasy, as well as two other different examples from a marathon runner and a post surgical patient. One of the most serious medical complications of ecstasy abuse is related to symptomatic hyponatremia. The cause of hyponatremia seen with ecstasy is dilutional in nature and likely due to several interacting effects. Excessive water intake has been directly associated with ecstasy use. For partygoers the effects of amphetamines induce dry mouth and the sensation of thirst causing the user to over hydrate especially after a long night of dancing. For marathon runners, excess antidiuretic hormone (ADH, also known as vasopressin) can be released from the result of strenuous physical activity. The treatment of hyponatremia depends on the underlying cause and whether the patient's blood volume status is......

Words: 554 - Pages: 3

Lynchburg Manufacturing Executive Summary

...Executive Summary Lynchburg Manufacturing Projected Sales Analysis Conducted by: Amanda Ingram September 5, 2014 After conducting a thorough analysis of the sales budget and compiling a sales budget, we expect to sell 250,000 units of soaking tanks in 2011, representing a 25% increase over 2010 sales of 187,500 of the tanks. 1) Describe the legal and ethical issues surrounding the case. In this case, I don’t believe Jackson Daniels intentionally double counted the numbers. If that was the case, he would not have even let it bother him and certainly wouldn’t tell his friend about it unless they did it intentionally together. Ethically, Jackson needs to decide what’s more important to him; being honest and letting Pete know the mistake and possibly losing his job or keeping the budget as it is and if sales don’t reach the projection, simply say he was wrong. The latter can put a blemish on his reputation in the business showing that not only does he not know what he’s doing but, if it came out later that he knew all along it was the wrong projection, lose his job anyway and not be able to get other work in that type of business. 2) Would your answers change if these budget errors would not affect other aspects of the business operations? Personally, no they wouldn’t. I would let Pete know anyway just so he was aware of the issue. The level of honesty may ensure me to keep my job. If I did lose my job, at least I knew within myself that I did the......

Words: 368 - Pages: 2

Eagle Manufacturing Company Case Study

...Case Name: Eagle Manufacturing Company Case Study I. Major Facts A. Ted Jones is the supply manager for the Eagle Manufacturing Company. He has been the supply manager for two years. B. Ted has been struggling with one crisis after another while trying to placate operations, plant maintenance, and seemingly half the management team (and their assistants). C. Although Ted Jones has a great team of buyers, expediters, and support staff who carry out top notch work, the morale in Ted’s department is low. 1) One of the senior buyer’s in Ted department, Bill Wilson, submitted his resignation. Bill accepted a position at another company where he will be paid substantially more although he will be doing the same work and will be under the same amount of stress. D. The previous month performance data for the office shows: 743 transactions, 98 percent with delivery on or before specific dates, 87 percent of supplies and material purchases at or within 5 percent of target price, 9 percent rejection rate of materials and supplies received. E. A purchase request for a new robot, that according to estimates would cost $5.5 million, was submitted by the maintenance department. It was supposed to be delivered and operational in seven months and only source of supply was able to meet the delivery date. 1) An experienced buyer in Ted’s department, John McCauly, was negotiating with Fenwick Electronics for......

Words: 3592 - Pages: 15

Lab 2 Case Study Executive Summary Is3350

...Executive Summary on Veteran’s Affairs (VA) and Loss of Private Information On 3 May 2006, a Department of Veterans Affairs (VA) laptop was stolen from a VA data analyst’s home in Montgomery County, Maryland. In addition to the laptop, a personal external hard drive was stolen. The external hard drive contained the personal data (names, social security numbers, dates of birth, disability ratings) for 26.5 million veterans and their spouses. It should be noted that the massive data theft was only one of many that had been discovered over the course of 1.5 years. Upon discovery of the theft, the VA employee immediately notified the local police and his supervisors. His supervisors did not notify the Veterans Affairs Secretary until 16 May 2006. On 17 May 2006, the Veterans Affairs Secretary notified the FBI, who began to work with the Montgomery County police to investigate the theft. There were two main issues in this incident that I identified. Issue 1 was the VA employees had authorization to access and use the VA databases for performance of his duties. He was not authorized to take it home as he had no official need to have the data at home. The private data was not properly safeguarded. He failed to password protect (at the very minimum) and encrypt it. Issue 2 was the response of managers and senior executives regarding the notification of stolen data were inappropriate and not timely. They failed to determine the magnitude of the data loss. There was a failure......

Words: 336 - Pages: 2

Eagle Manufacturing Case Study

...Case Study 1: Eagle Manufacturing Company I. Major Facts a. In the two years Ted has been with the company, he has put together a group of professionals, experts, and support staff whose work is tops. b. The performance of Ted’s department is satisfactory. c. Employee morale in the supply department has declined. d. Communication within the department is scarce. e. There will be a loss of an employee to a competitor for a better salary. II. Major Problem a. How can Ted improve performance within the supply department that will result having a direct impact on the company’s profitability? b. How can interdepartmental communication be improved? c. How can the start of co-operations within different departments be created? III. Possible Solutions/Alternatives d. 1. Ideally, as a supply manager, your role and goal is to find the best deals of high quality products at the lowest cost. In order to do this, Ted would need to research and implement a number of strategies. i. Segmenting the company’s suppliers. – Know the supplier’s role and importance in the supply chain. ii. Establish supply chain metrics. – Use metrics that can be measured internally and externally, such as fulfillment and agility indicators and return on working capital. iii. More involvement of employee. – Inform them on how their role(s) impacts the supplier. iv. Include other departments, such as sales,......

Words: 932 - Pages: 4

Executive Summary

...Riordan Manufacturing is a successful global plastic manufacturer. Riordan Industries, a Fortune 1000 enterprise owns Riordan Manufacturing. The company has expanded and currently has plants in Michigan, Georgia, and China. The research and development is currently housed at the corporate headquarters in San Jose California. The company employs 550 personnel worldwide. Riordan Manufacturing has reported earnings of $46 million. Riordan Manufacturing makes products from plastic injection molding. The company produces and provides the following products: plastic bottles, fans of all sizes, heart valves, medical stents, and custom plastic parts. Presently, our plastic bottles and fans are in the maturity stage. They compete primarily based on the changing economic conditions. Riordan’s future plans include developing the next generation of heart valves, medical stents, and complementary medical devices. The purpose of this executive summary is to highlight and propose changes to the uncoordinated and redundant operations from all manufacturing and testing facilities owned and operated by Riordan Manufacturing. We propose integrating all facilities with Windows based ERP manufacturing software, specifically Solarsoft, which is operated off of IBM System x3850 X5 with MAX5. Buying Cognos software from IBM will help to make all reports look uniform. This will also save time since Cognos pulls data from AS400. We also propose the introduction of barcodes on all......

Words: 670 - Pages: 3

Case Study 2: Eagle Manufacturing

...Introduction Ted Jones, a young man of 35 years, takes a reflective review of his 2 years tenure as the Supply Manager heading a team of professional buyers, expediters and support staff at Eagle Manufacturing Company. He reflects on his team’s laudable accomplishments, the different challenges that he has faced from the various departments within the organization, the incessant pressure from top management for seamless operations devoid of supply related problems, and seeks to find a way to solve these problem so as to ensure an efficient and more effective supply management process for his organization. Analysis of the Case Ted Jones has been the Supply Manager at Eagle Manufacturing Company for two years. He heads a team of professional and experienced supply staff, but feels that there is a need for additional training for some of his team members so as to closely align them to the desired performance outcomes of his department. Despite his team’s great performance data, morale is low among his staff and some of them has started resigning due perceived poor remuneration, low visibility of the impact the department’s achievement has had resolving the company’s supply related problems, and high work pressure brought about by a never ending tirade of supply problems emanating from other departments. Some of the most recent supply management problems were: 1. Late submission of a purchase request by the maintenance department that makes it impossible for Ted......

Words: 1546 - Pages: 7

Case Study of “Does America Really Need Manufacturing”.

...Case Study of “Does America really need manufacturing”. Sriharsha Vennelaganti-Fs0792 1. Summary: In the case study we can see that the authors talk about the importance of innovation when it comes to the long-term success of every product company. By reading the article one gets an understanding that the authors are asking executives of any product company should not view manufacturing as a cost center and by shifting their manufacturing units offshore they are hindering a company’s capacity to innovate. In the end the authors give us different methods that a company can use to better improve their product line without shifting their manufacturing bases offshore and a way the government can help by providing policy incentives for the companies so that they can open their manufacturing units in United States. 2. Key Points: When we read this case study the one major point it talks about is the importance of manufacturing for United States. The article talks about the importance of product and process innovation, the role R&D plays in manufacturing. In the case study we can see that the authors talk about modularity and the maturity of manufacturing process. Modularized products lead to flexibility when it comes to the needs of end users and marketing. When it comes to manufacturing process the article talks about manufacturing levers such as sourcing and process innovation. From reading the article we can see that the authors provide an inherent understanding of the......

Words: 1020 - Pages: 5