Gm 591 Final

In: Business and Management

Submitted By raiders619
Words 5627
Pages 23
DeVry University: Continuous Improvement

GM 591: Leadership & Organizational Behavior
Professor Greer
8/19/2011

Introduction:

DeVry University is one of the largest private, for profit, universities. They offer an extensive variety of Associates, Bachelor's and Master's degrees. Students have the option of studying in business, technology, healthcare, criminal justice, communications and several other areas. The University received its name from the founder, Herman DeVry. We have been established for over 80 years now, first opening the doors in 1931. In the beginning DeVry actually spearheaded vocational training by sending manuals to soldiers that were away at war. From their humble beginnings, DeVry has evolved into a full fledged University across the United States with over 90 locations. There are a couple different options for DeVry students when choosing between a campus or center. Several larger campuses across the country, located in a few of the largest metros, include dorms, extensive labs, libraries, and a cafeteria. The smaller centers offer several of the same amenities of the larger campuses but in a more condensed area. The centers have plenty of classrooms, labs, and computers for all the students, but because of the lack of square footage, more often than not you won't find a library or dorms at a center. After our last graduation we have surpassed 250,000 alumni and over 10,000 employees; we are looking to add a lot more in the upcoming years. Recently the private sector of education has been under heavy scrutiny. Despite this, DeVry has remained one of the positive examples on how to do things well and how to do them right. With such high amounts of pressure coming from the Department of Education, the public, and from students, the demand on employees has never been higher. Without a doubt the pressure is intense on the…...

Similar Documents

Gm 591

...1 Week 3 Case Study The Forgotten Group Member Janail Richard-Brown 8565 W Sam Houston PKWY S Houston, Texas 770?? Jrich_26@yahoo.com 713-988-1038 GM 591 Leadership Organizational Behavior Kim Nugent January 23, 2012 Group Development As of right now, the group is somewhere between norming and performing-this stage is actually called storming. My reason for using the two stages is that one group member is still not performing up to standard (Mike). I find that this has occurred and been encountered quite often in my experience at DeVry. Most members will be onboard and one will just do the lease amount of work necessary to pacify other members. Christine having and understanding of the stages of group development would better suit her in two ways. First she would be aware of how the group is functioning and the dynamics of a group activity. Then secondly, she would see that Mike was not falling under any of the developmental practices in the stages. Also, I think it would give her a better idea on how to obtain Mike’s full efforts on the assignment. Problem Identification Christine is first facing the lack of participation by one of the group’s members. Secondly the group is at a critical point because the assignment is nearing a close. Christine needs to understand how to motivate each member to be the best at giving a total effort to the assignment. People are a very delicate lot. She needs to have each member perform at a high standard and at the same......

Words: 697 - Pages: 3

Gm 591: Leadership and Organizational Behavior

...Course Project Leadership and Organizational Behavior in Action Title: Evaluating Reward Systems GM 591: Leadership and Organizational Behavior Table of Contents Introduction....................................................................................................................... 4 Problem statement.............................................................................................................. 4 Body................................................................................................................................... 4 What are reward systems................................................................................................... 4 How reward systems can improve companies.................................................................... 4 Case study Company - history on Oakley Inc..................................................................... 4 Job positions to be evaluated - National Sales Rep........................................................................................................... 4 - Outside Sales Rep............................................................................................................ 4 Reward systems................................................................................................................. 4 ...

Words: 1485 - Pages: 6

Gm 591 Final Course Project

...DECISION MAKING AND ITS EFFECT ON BUSINESS PROFICIENCY GM591 LEADERSHIP AND ORGANIZATIONAL BEHAVIOR May 26th, 2012 TABLE OF CONTENTS Introduction------------------------------------------------------------------------------------------------------Page 3 Problem Statement----------------------------------------------------------------------------------------------Page 4 Literature Review------------------------------------------------------------------------------------------------Page 5 Analysis-----------------------------------------------------------------------------------------------------------Page 7 Suggestive Solutions--------------------------------------------------------------------------------------------Page 8 Conclusion & Reflection --------------------------------------------------------------------------------------Page 9 Work Cited------------------------------------------------------------------------------------------------------Page 10 INTRODUCTION Walgreens is one of the fortune 500 companies and among the fastest growing retailers in the country. Walgreens as of April 30 operated 8307 location in all 50 states including the District of Columbia, Puerto Rico and Guam. This includes 7855 drugstores, 146 more than a year ago, including 21 stores acquired over the last 12 months. The company also operates infusion and respiratory services facilities, specialty pharmacy and mail......

Words: 1889 - Pages: 8

Mgmt 591 Project Final

...Final Project Peter S. McCarthy psm62477@yahoo.com MGMT 591 – Organizational Behavior Dr. Anthony Campos October 15, 2013 Organization Overview The organization that I have chosen for my final project is Envelopes.com. Envelopes.com is an online retailer is an envelope and printing business that prides itself on having the largest selection of in-stock items in a large variety of colors, sizes, and styles. The combination of a large selection, the ability to quickly print and ship, and superior customer service, puts Envelopes.com at the forefront of internet retailers. While the main focus is on envelopes and custom print jobs, Envelopes.com also carries a variety of colors, sizes and styles of paper, cardstock, and mailing supplies. The company is about forty two years old and has had their fair share of ups and downs. I am currently the acting operations manager within this organization. The company is valued at about $20 million, is located in Amityville, NY, and has been growing at about 10% per year in the last three years. As the current operational manager I have noticed some items that need to be addressed on their way to becoming a high performance organization. While this organization is doing well financially, there are definitely some areas that need to be improved on their way to becoming a high performance organization. Some of the issues I have noticed in the last few months as the operations manager are as follows. While I am aware that......

Words: 2011 - Pages: 9

Mgmt 591 Final Exam Guide

...MGMT 591 Final Exam Guide http://www.devryguiders.com/downloads/mgmt-591-final-exam-guide/ (TCOs A and B) Please identify and briefly explain two of the five dimensions of national culture. (Points : 10) According to Geert Hofstede national culture has 5 dimensions: ……………………………….. 2. (TCO D) Referring to the team decision-making process, define consensus and unanimity, and explain the difference between the two. (Points : 10) Consensus refers to a group of people with different background / skills / values / ethics. ……………………………….. 3. (TCO E and F) Identify four of the barriers to effective communication and give an example of each. (Points : 10) There may be a number of barriers that make communication hard: ……………………………….. 4. (TCO G) Differentiate between trait theories of leadership and behavioral theories of leadership. Describe each and give an example of each type of leadership. (Points : 10) Trait theories are based on a set of personal attributes such as need for achievement, ……………………………….. (TCOs E and F) Workplace deviance is costly to both organizations and employees. Victims of workplace deviance suffer from stress-related conditions, decreased productivity and low morale and are more likely to leave the organization. How can norms be used to reduce deviant workplace behavior? (Points : 10) Norms define right and wrong behaviors within an organization which have to be ……………………………….. 1. (TCO B) Faxco Incorporated is a business with 500 employees.......

Words: 8497 - Pages: 34

Mgmt 591 Final Exam

...mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product Description mgmt 591 final exam prepared based on study guide mgmt 591 final exam Purchase here http://devrycourse.com/mgmt%20591%20/mgmt-591-final-exam Product......

Words: 540 - Pages: 3

Mgmt 591 Final Exam

...A++PAPER;http://www.homeworkproviders.com/shop/mgmt-591-final-exam/ MGMT 591 FINAL EXAM MGMT 591 Final Exam, Product Description Leadership & Organization Behavior Final Exam 1. TCO A, B) Define organizational behavior and list the four emotional intelligence competencies that contribute to understanding ourselves and others within the organizational behavior environment. (Points : 10) 2. (TCO D) Referring to the team decision-making process, define consensus and unanimity and explain the difference between the two.(Points : 10) 3. (TCO E, F) Although conflict is usually considered a negative experience to be avoided, it actually has the potential to produce positive organizational outcomes. Please identify three ways in which conflict can be a positive influence. (Points : 10) 4. (TCO G) There are six sources of position power in organizational settings. Identify and define three of these sources. (Points : 10) 5. (TCO H, I, J) The senior executive team at AllGoodThings.com, after a strategy review session with the Board of Directors, has decided that it's time to invest some time and capital in improving the corporate culture. The company has rebounded from a near calamity two years ago, and while it was a great scramble, the company survived and is in the strongest position ever. They knew that the culture had been strained by the episode and wanted sincerely to work to bring things back to "normal." With the assistance of local HR offices, a......

Words: 1193 - Pages: 5

Gm 591: Leadership and Organizational Behavior Project Proposal

...GM 591: Leadership and Organizational Behavior Project Proposal Overview My research paper will be focusing on course objective C which discusses the different theories of motivation and how to demonstrate their application to successfully guide employees toward accomplishing organizational objectives. The different motivational theories that I will be discussing and applying throughout the paper are categorized under the Needs Theories of Motivation which include the Hierarchy of Needs Theory, the ERG theory, the Acquired Needs Theory, the Two-factor Theory, and the Equity theory of Motivation. I will thoroughly explain each one and try to provide examples of how to apply these theories in work settings. In my paper I would also like to research the most sought after companies that are rated for employee satisfaction or in other words the best companies to work for. Two of the top companies that are listed under CNN Money are SAS and GOOGLE. SAS which originally stands for Statistical Analysis System is, "the leader in business analytics software and services, and the largest independent vendor in the business intelligence market (SAS.com)." GOOGLE of course is one of the most widely known and used search engines all over the country if not the world. I will briefly give a description of each company and then discuss the reasons behind them being some of the best companies to work at. I would like to research and see what are some of the innovative ways in which these...

Words: 302 - Pages: 2

Mgmt 591 Final Exam

...MGMT 591 FINAL EXAM A+ Graded Tutorial Available At: http://hwsoloutions.com/?product=mgmt-591-final-exam Visit Our website: http://hwsoloutions.com/ Product Description MGMT 591 Final Exam, Product Description Leadership & Organization Behavior Final Exam 1. TCO A, B) Define organizational behavior and list the four emotional intelligence competencies that contribute to understanding ourselves and others within the organizational behavior environment. (Points : 10) 2. (TCO D) Referring to the team decision-making process, define consensus and unanimity and explain the difference between the two.(Points : 10) 3. (TCO E, F) Although conflict is usually considered a negative experience to be avoided, it actually has the potential to produce positive organizational outcomes. Please identify three ways in which conflict can be a positive influence. (Points : 10) 4. (TCO G) There are six sources of position power in organizational settings. Identify and define three of these sources. (Points : 10) 5. (TCO H, I, J) The senior executive team at AllGoodThings.com, after a strategy review session with the Board of Directors, has decided that it’s time to invest some time and capital in improving the corporate culture. The company has rebounded from a near calamity two years ago, and while it was a great scramble, the company survived and is in the strongest position ever. They knew that the culture had been strained by the episode and wanted sincerely to work to...

Words: 1204 - Pages: 5

Mgmt 591 Final Exam

...mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase here http://chosecourses.com/mgmt%20591/mgmt-591-final-exam Product Description mgmt 591 final exam mgmt 591 final exam Purchase......

Words: 315 - Pages: 2

Gm 591

...Organizational Culture Inventory [enter name] May 29, 2010 Barbara Ward GM 591 Introduction Sitting on a site of approximately 90 acres is the sprawling complex of the California State Franchise Board (FTB). With approximately 6,000 employees working at this facility. The main function of FTB is administering the personal income and corporation tax laws for California. It was established in 1950, After the Office of the Franchise Tax Commissioner was abolished. FTB is part of the State Consumer Services Agency. FTB as an organization is controlled by the Franchise Tax Board, which is comprised of three members; the State Controller, the Director of the Department of Finance and the Chair of the Board of Equalization. The chief administrative official is the executive officer of the Franchise Tax Board. FTB is composed of seven major divisions. They are Accounts Receivable Management, Administrative Services, Audit, Filling, Finance and Executive Services, Legal, and Technology Division. I am a member of the Technology Division. It is made up of eight bureaus. The bureau that I am in is the Internal Web and Administrative Services (IWAS) Bureau. IWAS is a service organization that provides a wide range of application development and support solutions. We are the Information Technology (IT) support for all the Human Resources applications at FTB. The IWAS Bureau consists of two sections, Development and Implementations Unit, and the Administrative Support.......

Words: 2013 - Pages: 9

Gm 591: Leadership and Organizational Behavior

...GM 591: Leadership and Organizational Behavior Project Proposal Overview of Organization My final project paper will focus on the company SuperMedia LLC, (SuperMedia) which is a publically traded company headquartered in the Dallas/Fort Worth area. According to its corporate website, "SuperMedia serves as the advertising agency for small to medium sized businesses with a variety of advertising solutions". The solutions fall into three categories which include online advertising, direct mail and the yellow pages. With advertising solutions becoming more digitized and cost effective, SuperMedia (formally Idearc Media) found itself in a position where it had to quickly adapt to the new ways in which business were advertising. Unfortunately, this meant the company had to cut corners in the process without much due diligence and eventually lead to creating a sales environment that resulted in a reduction in sales and a high turnover of personnel in the sales department. As a sales representative within the company I have seen how sales managers within the department have taken a "win at all cost" attitude when dealing with members on their sales team. I have seen the practices of how deals were passed on to some members of the team who were already close to achieving sales quotas while others suffered - eventually losing their jobs - because they had not met their monthly quotas enough to stay with the company. Preliminary Problem Statement SuperMedia was......

Words: 339 - Pages: 2

Gm 591

...on its face, concerns arose among health care providers that some relatively innocuous -- and in some cases even beneficial -- commercial arrangements are prohibited by the anti-kickback law. Responding to these concerns, Congress in 1987 authorized the Department to issue regulations designating specific "safe harbors" for various payment and business practices that, while potentially prohibited by the law, would not be prosecuted.  The Office of Inspector General has previously published 13 regulatory safe harbors, 11 in 1991 and two in 1992. A new final rule scheduled for publication in the Nov. 19, 1999, Federal Register will establish eight new safe-harbor provisions and clarify six of the original 11 safe harbors published in 1991. These proposals were published in the Federal Register in 1993 and 1994 and have been significantly modified in response to voluminous public comments. Additionally, an interim final rule establishing a safe harbor for shared-risk arrangements is scheduled for publication in the Nov. 19, 1999, Federal Register. After publication of the two new rules, there will be a total of 23 anti-kickback safe harbors consolidated in the Code of Federal Regulations in 21 subparagraphs.(Affairs, 1999) Actions of such affect the government, Medtronic, other medical device makers, doctors, employees, and ultimately patients. In response to many agencies treading the fine line too close, the government has passed the Physician Payment Sunshine......

Words: 4203 - Pages: 17

Gm 591 Case Study 1

...outlined what our goals and expectations were as a team. I felt that by doing this it set the parameters for our team and how things would be handled. It is very crucial for the leader during the storming stage to be able to manage the emotions and perceptions of their team. Christine’s other team had no problems within the group in the storming stage. Christine in my opinion then feel short by allowing Mike to continue to hand her notes of things he wanted to say in the meetings that he consistently missed. By accepting his rough draft notes she was accepting his behavior. This could have been a bigger issue for her if she had other team members begin to realize that Mike is not carrying his load and question why should I. Christine’s final fault in being an effective leader is that she let too much time elapse by waiting until week five. As a leader you cannot let one individual jeopardize the common goal of the entire team. The rest of the team had their parts of the project completed but yet are possibly going to lose out on receiving a high grade because of the social loafing of Mike. That is unacceptable. In conclusion Christine could have used the option that was given to her earlier on by her professor which was that if she could not resolve an issue with a team member that she could escalate it to her. Sometimes as a leader pride gets in the way of sound judgment. There is nothing wrong with admitting I cannot resolve this problem on my own and have to......

Words: 1001 - Pages: 5

Gm 591 Research Paper

...will be well defined and specific enough for each reader to gain a clear idea of the Organizational Behavior topic and the direction of the research. Each reader will be given an encapsulated review of what information the author found most relevant to the research. The problem will be explored, providing an identification and description of the root causes. Solutions to the problem will be provided, supported and defended, to logically flow with the analysis of the problem. The author will reflect upon the research conducted, to show how the author's personal, academic, and professional development was influenced. Introduction: Company Overview The organization that my research will be based on for my final project is North American Bancard. North American Bancard was founded in 1992. It started with one employee in a shared office. As of today, North American Bancard has over 600 employees in a 100,000 sq. ft corporate office. The company provides merchants with the ability to accept credits cards, debit cards, EBT cards, fleet cards, and gift and loyalty cards from their customers as a form of payment. North American Bancard’s growth into an industry leader in credit card processing is the outcome of a steadfast commitment to helping the American entrepreneur succeed. North American Bancard assist merchants with their processing needs. North American Bancard has the ability to supply merchants with traditional terminals, wireless......

Words: 4933 - Pages: 20