Interactive Session: Organizations: Running the Business from the Palm of Your Hand

In: Business and Management

Submitted By qq394200672
Words 299
Pages 2
Chapter 1

Interactive Session: Organizations: Running the Business from the Palm of Your Hand

Case Study Questions

1. What kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making?

Email, messaging, social networking, and sales force management are described in this case study. The applications support business functions including collaboration, location-based services, and communications with colleagues. These applications improve operational efficiency and decision making by allowing people to communicate from wherever they are. They are no longer tethered to one place or one machine. They can receive information and data instantaneously which allows them to make better, faster decisions. In the case of Doylestown Hospital, doctors use iPhone applications to access medical reference applications, giving them a broader base of information on which to base decisions.

2. Identify the problems that businesses in this case study solved by using mobile digital devices.

TCHO Chocolate solved some of its operational and production problems by using iPhone apps to remotely log into each chocolate-making machine, control time and temperature, turn the machines on and off, and receive alerts about when to make temperature changes. The company owner remotely views several video cameras that show how the TCHO Flavor Lab is doing. Company employees exchange photos, email, and text messages via iPhone apps.

GE’s employees use iPhone and iPad apps that help them find patterns and trends in large volumes of data that may help alert them to problems before they become serious enough to affect customers or suppliers. Monitoring apps let managers zoom in from a global map to a specific transformer and read key performance indicators at any time.

Dow Corning…...

Similar Documents

Business Information Systems in Your Career

...Business Information Systems in Your Career C H A P T E R 1 STUDENT LEARNING OBJECTIVES After completing this chapter, you will be able to answer the following questions: 1. How are information systems transforming business, and what is their relationship to globalization? Why are information systems so essential for running and managing a business today? What exactly is an information system? How does it work? What are its people, organization, and technology components? How will a four-step method for business problem solving help you solve information system-related problems? How will information systems affect business careers, and what information systems skills and knowledge are essential? 2. 3. 4. 5. 2 C HAPTER O UTLINE Chapter-Opening Case: The New Yankee Stadium Looks to the Future 1.1 The Role of Information Systems in Business Today 1.2 Perspectives on Information Systems and Information Technology 1.3 Understanding Information Systems: A Business Problem-Solving Approach 1.4 Information Systems and Your Career 1.5 Hands-On MIS Projects Business Problem-Solving Case: What’s the Buzz on Smart Grids? THE NEW YANKEE STADIUM LOOKS TO THE FUTURE Although baseball is a sport, it’s also big business, requiring revenue from tickets to games, television broadcasts, and other sources to pay for teams. Salaries for top players have ballooned, as have ticket prices. Many fans now watch games on television rather than attending them in......

Words: 15330 - Pages: 62

Organizations: Running the Business from the Palm of Your Hand

...Chapter 1 Interactive Session: Organizations: Running the Business from the Palm of Your Hand Case Study Questions 1. What kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making? Email, messaging, social networking, and sales force management are described in this case study. The applications support business functions including collaboration, location-based services, and communications with colleagues. These applications improve operational efficiency and decision making by allowing people to communicate from wherever they are. They are no longer tethered to one place or one machine. They can receive information and data instantaneously which allows them to make better, faster decisions. In the case of Doylestown Hospital, doctors use iPhone applications to access medical reference applications, giving them a broader base of information on which to base decisions. 2. Identify the problems that businesses in this case study solved by using mobile digital devices. TCHO Chocolate solved some of its operational and production problems by using iPhone apps to remotely log into each chocolate-making machine, control time and temperature, turn the machines on and off, and receive alerts about when to make temperature changes. The company owner remotely views several video cameras that show how the TCHO Flavor Lab is doing. Company employees exchange photos, email, and......

Words: 1528 - Pages: 7

Business Information Systems

...Pg. 30-31 Interactive Session: Organizations: Running the Business from the Palm of Your Hand Case Study Questions 1. What kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making? Applications: Email, messaging, scheduling, social networking, sales force management The applications support business functions including collaboration, location-based services, and communications with colleagues. These applications improve operational efficiency and decision making by allowing people to communicate from wherever they are. They are no longer tethered to one place or one machine. They can receive information and data instantaneously which allows them to make better, faster decisions. In the case of Dow Corning, the Executive Vice President (EVP) and Chief Financial Officer (CFO) says “ In 15 seconds, I can get a sense of whether there’s a financial performance issue I need to get involved with.” 2. Identify the problems that businesses in this case study solved by using mobile digital devices. TCHO Chocolate solved some of its operational and production problems by using iPhone apps to remotely log into each chocolate-making machine, control time and temperature, turn the machines on and off, and receive alerts about when to make temperature changes. The company owner remotely views several video cameras that show how the TCHO Flavor Lab is doing. Company......

Words: 798 - Pages: 4

Chapter 1 Interactive Session: Organizations: Running the Business from the Palm of Your Hand Case Study Questions 1. What Kinds of Applications Are Described Here? What Business Functions Do They Support? How Do They

...to attack. 78 Harvard Business Review | January 2008 | hbr.org STRATEGY STRATEGY by Michael E. Porter Peter Crowther SHAPE THE FIVE COMPETITIVE FORCES THAT Editor’s Note: In 1979, Harvard Business Review published “How Competitive Forces Shape Strategy” by a young economist and associate professor, Michael E. Porter. It was his first HBR article, and it started a revolution in the strategy field. In subsequent decades, Porter has brought his signature economic rigor to the study of competitive strategy for corporations, regions, nations, and, more recently, health care and philanthropy. “Porter’s five forces” have shaped a generation of academic research and business practice. With prodding and assistance from Harvard Business School Professor Jan Rivkin and longtime colleague Joan Magretta, Porter here reaffirms, updates, and extends the classic work. He also addresses common misunderstandings, provides practical guidance for users of the framework, and offers a deeper view of its implications for strategy today. IN ESSENCE, the job of the strategist is to understand and cope with competition. Often, however, managers define competition too narrowly, as if it occurred only among today’s direct competitors. Yet competition for profits goes beyond established industry rivals to include four other competitive forces as well: customers, suppliers, potential entrants, and substitute products. The extended rivalry that results from all five forces defines......

Words: 11000 - Pages: 44

Running a Business on Smartphones

...Real World Case 2: For Companies Both Big and Small: Running a Business on Smartphones BACKGROUND CPS Energy CPS Energy, based in San Antonio, Texas, is the largest municipally owned energy provider in the nation. Acquired by the City of San Antonio in 1942, it serves 717,000 electric customers and 325,000 natural gas customers in and around the 7th largest city in the nation. The company’s VP and CIO compared the company to other major companies like UPS and FedEx, and realized there was a disparity in his business operation – insufficient labor usage due to the lack of adequate communication. From this realization, the Magellan Program was created. As a traditionally siloed workforce, the Magellan Program was a way to “better mobilize and connect its workforce to the people and systems they needed to do their jobs.” It provided smartphones and custom mobile devices to field employees, most of who did not previously have PC’s, cell phones or Internet access. The company was able to build its own secure Wi-Fi networks. Workers now have access to SAP, e-mail, office applications, voicemail, video and pictures, conferencing, and other corporate systems and applications. It extended CPS’s networking infrastructure and connected a traditionally siloed workforce. The program reduced workers resolution process. Field employees can work more efficiently because they have access to data they need......

Words: 1437 - Pages: 6

Interactive Bookstore Business Plan

...visible to people from different walks of life, class A to B and hoping that at least 10% of these people may notice us, spread the news and patronize us. B. CLIENTS Our clients will be children ages 3-12 years old. Through our interactive bookshop, children will develop their self-esteem by interacting with other children. They will be comfortable in social settings and enjoys group activities as well as develop independency. Parents/guardians who are in the mall with their children may visit the area to allow their children to play and learn at the same time. C. MARKETING Since we are just new in the business of children’s bookstore, the Managing Partners, its partners, family and friends will work hand in hand in promoting the bookstore. We will be doing awareness campaign through social network advertising, online promotions, distribution of flyers and TV guestings. On the grand opening, we are working to have a celebrity mother to do the first story telling. We are working to get the support from parenting magazines to sponsor the service of the celebrity. D. Business Licenses and Other requirements We will secure/ apply the following permits: * SEC * DTI * Certificate of Registration (COR) * TIN * Barangay Clearance * Fire and Electrical Permit * Mayor’s Permit * BIR permit E. SERVICES Our bookshop is not an ordinary book selling store. We specialize on children books, interactive and......

Words: 830 - Pages: 4

Interactive Session:

...INTERACTIVE SESSION: ORGANIZATIONS INFORMATION SYSTEMS HELP KIA SOLVE ITS QUALITY PROBLEMS Korean car manufacturer Kia Motors started selling in the North American market, promising high-quality vehicles at prices well below the competition. In 1994, Kia sold 12,000 cars, and by 2004, Kia had sold 270,000 cars. From a marketing end standpoint, Kia has been a phenomenal success. But until 2002 Kia ranked at the bottom of J. D. Power and Associates’ annual initial-quality survey of new vehicle owners. In 1997 when the average North American car had 1.1 defects per vehicle, Kia had 2.75. In 2002 Kia had improved to 2.12 defects per vehicle, but the industry average was 1.33. Kia had a long way to go, and it was affecting its ability to sell cars, retain customers, and keep operational costs down. Like all manufacturers of vehicles sold in North America, Kia had to create a system by December 1, 2003 to report any defects, accidents, or injuries involving its vehicles to the U.S. National Highway Traffic Safety Administration (NHTSA). Kia Motors uses a manufacturing and production system to help in identifying sources of defects in their automobiles. Kia uses the information from the system to improve its production processes to eliminate or reduce defects. Improving vehicle quality lowers Kia’s costs for warranty repairs while increasing customer satisfaction. CASE STUDY QUESTIONS 1. Why was it so difficult for Kia to identify sources of defects in the cars......

Words: 1610 - Pages: 7

Running Away from Home

...Running Away From Home When I was young, I tried my best to run away from home one time. Also, at that time, I finally understood another sense of home. Running away from home not only gave me an experience in my life but also let me understand how important my home was, and what I would need in my future. Running away from home happened in the summer that I just graduated from middle school in my small hometown—Shilou. Because of the hot and humid weather that summer, because of my boredom, or because of the nervous emotion of waiting for the notification from Shilou High School that I applied for, I always fought with my family member. One day, I fought with my brother because of the computer. I tried to complain about this to my mother, but I never get what I want. My mother always asked me to indulge my brother because I am older, I needed to show love to him, and I cannot be willful like him. I felt it was unfair, so I began to argue with my mother. Finally, I just ran back to my room, locked myself inside, and cried for a long time. My mother called me for lunch, and my brother gave up the computer and went outside. Even though they tried to do something to make me feel better, I still could not make myself calm down. At that moment, I was thinking if I lived without my brother, I would not need to indulge him anymore. I could live independently; I could do whatever I want. I began to think about leaving this unlovely home, and I began to plan to run away from......

Words: 1299 - Pages: 6

Hold the Future in Your Hand

...“Hold the Future in your Hand” DeVry University “Hold the Future in your Hand” In 1962, Sony put an ad out to introduce one of the first micro televisions (TV). This tiny box was a milestone in television viewing at that point in time. Who could believe that in is era that Sony would create a television that could actually be held in the palm of the hand? At only 8lbs. it is not much larger than your telephone. Think of it, it’s the early 60’s and a typical household only had one television, then suddenly an advertisement comes out describing a television that can be held in your hand. Imagine it, a rechargeable TV, one that could be used by normal battery, auto battery or by plugging it into the wall. Now all of a sudden this was not only a small TV to fit in a person’s hand, but one that could be brought anywhere. No longer was a family tied to watching TV just at home, now television was able to be watched anywhere. The 1962 ad “Hold the Future in your Hands, by Sony” is an effective advertisement that in it’s time was cutting edge technology; Sony shows appeal to men and women, versatility as well ad keeping up with a demanding future. To begin with, Sony’s attempt in bringing portable televisions to the horizon was very effective in the way they advertised. They created a television that was not only designed to appeal to both sexes but to show their leap in technology as well. Sony did not just put out a hand held television they also made one that you......

Words: 584 - Pages: 3

Business Information Systems in Your Career

...Chapter 1 Business Information Systems in Your Career Student Objectives 1. How are information systems transforming business and what is their relationship to globalization? 2. Why are information systems so essential for running and managing a business today? 3. What exactly is an information system? How does it work? What are its people, organization, and technology components? 4. How will a four-step method for business problem solving help you solve information system-relations problems? 5. How will information systems affect business careers and what information systems skills and knowledge are essential? Chapter Outline 1.1 The Role of Information Systems in Business Today How Information Systems Are Transforming Business Globalization Challenges and Opportunities: A Flattened World Business Drivers of Information Systems 2. Perspectives on Information Systems and Information Technology What Is an Information System? It Isn’t Simply Technology: The Role of People and Organizations Dimensions of Information Systems 3. Understanding Information Systems: A Business Problem-Solving Approach The Problem-Solving Approach A Model of the Problem-Solving Process The Role of Critical Thinking in Problem Solving The Connection Between Business Objectives, Problems, and Solutions 4. Information Systems and Your Career How Information Systems Will Affect Business Careers Information Systems and......

Words: 7321 - Pages: 30

Business and Ethics: They'Re Surely Not Your Top Running Candidate for 'the Golden Rule"

...Abbey Bartosiak Final Paper Wednesday, December 10th, 2008 Businesses and Ethics: They’re Surely Not Your Top Running Candidate for “The Golden Rule” The Golden Rule is a rule that is universally known. Although it has been translated differently and all the words may not be the same, it has the same universal meaning: “Do to others what you would want done to yourself.” This rule is one of the few rules that every person is the world is taught and abides (or tries to abide) by in their everyday life. When young children learn this rule, they are told to never forget it and to use it for the rest of their life: through school, for families, for work. There becomes a gray area, though, when The Golden Rule is brought into the workplace. For some reason, offices and workers feel that this rule doesn’t apply to them. They don’t need to be honest because, in some way, they are benefitting themselves. Business is where The Golden Rule gets tossed and people and firms start to act out of egoism, a form of moral belief. To uncover the “how, where and why” of business ethics, one must explore deeper beyond the surface. First, to understand how big businesses violate ethics, one must know what business ethics are and what they consist of. Second, to understand how businesses and workers act of out egoism, one must know what egoism is and what the beliefs pertain to. Then, connections and examples of businesses violating their ethics and how this unites it with......

Words: 3006 - Pages: 13

Running a Business

...ISO 9000 Most businesspeople have heard of the ISO 9000 standard series. However, many don't know its origins or requirements. The International Organization for Standardization's Technical Committee (TC 176) produces the international quality management and quality assurance standards known as the ISO 9000 series of standards. Although relatively new, ISO 9000's roots can be traced back to the founding of ISO in 1946. The Geneva, Switzerland-based ISO establishes common sets of manufacturing, trade and communication standards. ISO is not an acronym. It is derived from the Greek work iso’s, meaning equal. ISO does not lend its name to advertisements, and it is not in the registration business. ISO is only responsible for creating and publishing international standards. These standards facilitate international exchange of goods and services. More than 100 countries participate in ISO. This includes full-voting-privilege members, correspondent members (observers) and subscribers (documentation). ISO consists of 182 active technical committees, 630 subcommittees, 1,918 working groups and 24 ad hoc study groups. While ISO 9000 is the best-known standard in North America, the ISO publishes thousands of standards. ISO/TC 176 held its inaugural meeting in 1980 in Ottawa, with 21 participating member countries. The committee consists of a main technical committee, three subcommittees and associated working groups. ISO holds TC 176 responsible for overall management of the......

Words: 1625 - Pages: 7

Quizs and Interactive Sessions - Information Systems

...into a barcode). PROCESSING: the DIAD. OUTPUT: the information about the package (which was firstly translated into a barcode) that can be read by the DIAD, and so, the DIAD displays the addresses, names, etc. 2 What technologies are used by UPS? How are these technologies related to UPS’s business strategy?  The technologies used by UPS are data management technology, networking and telecommunications technology, IT infrastructure and computer hardware and software. These technologies are related to their business strategy because they will be able to be more efficient and maintain high levels of customer service, while keeping costs low (e.g. avoiding pakages to go to wrong locations). 3 What business objectives do UPS’s information systems address? This UPS's information system addresses as objectives: operational excellence, customer and supplier intimacy and, finally, a competitive advantage. 4 What would happen if these systems were not available?  If these systems were not available, UPS would not be able to be so efficient, it would not serve customers that well, it would not be so productive and consequently, it would not be that competitive. Q2: FEDEX 1 List the Business Processes displayed in the Video? When a package arrives at the hub, it is placed in a conveyor belt. Then, it is scanned and measured by a light curtain. When it is scanned, it tells tons of information: who shipped the package, how much does the package weight, what is the......

Words: 2226 - Pages: 9

Running Your Own Mnc

...Fashiona Jewelers 24 CHAPTER 11: FOREIGN EXCHANGE EXPOSURE HEDGING WITH FORWARD AND FUTURE CONTRACTS 26 CHAPTER 12: TRANSACTION AND ECONOMIC EXPOSURES IN THE CASE OF DOLLAR DENOMINATED RECEIVABLES 28 CHAPTER 13: SUMMARY 29 REFERENCES 30 EXECUTIVE SUMMARY Fashiona Jewelers Limited will operate as multinational operating in the United States and Maldives. The company will trade in jewellery which will be purchased in USA and sold in USA and Maldives. Currently, there exist no trade barriers restricting trade between USA and Maldives and jewellery is an import into the country. There is also continued demand for jewellery in Maldives which is driven by increasing number of tourists arriving into the country over the years. The business will be exposed to transaction and economic exposures. There is importance of hedging such exposures as they could have detrimental effects on the firm’s cash flows if not properly mitigated. This is aimed at creating healthy liquidity management which is important especially when sourcing for external funding and when investors are seeking to invest into the company. This project was limited by lack of futures and currency options quotations for Maldivian Rufiyaa (MVR) against United States Dollar (USD). CHAPTER 1: COMPANY PROFILE Fashiona Jewelers Limited will be a jewellery company. The company will be dedicated to consistently provide outstanding customer satisfaction by delivering quality products and ensuring a wonderful......

Words: 4423 - Pages: 18

Business Information Systems in Your Career

...are information systems transforming business and what is their relationship to globalization? 2. Why are information systems so essential for running and managing a business today? 3. What exactly is an information system? How does it work? What are its people, organization, and technology components? 4. How will a four-step method for business problem solving help you solve information system-relations problems? 5. How will information systems affect business careers and what information systems skills and knowledge are essential? Chapter Outline 1.1 The Role of Information Systems in Business Today How Information Systems Are Transforming Business Globalization Challenges and Opportunities: A Flattened World Business Drivers of Information Systems 1.2 Perspectives on Information Systems and Information Technology What Is an Information System? It Isn’t Simply Technology: The Role of People and Organizations Dimensions of Information Systems 1.3 Understanding Information Systems: A Business Problem-Solving Approach The Problem-Solving Approach A Model of the Problem-Solving Process The Role of Critical Thinking in Problem Solving The Connection Between Business Objectives, Problems, and Solutions 1.4 Information Systems and Your Career How Information Systems Will Affect Business Careers Information Systems and Your Career: Wrap-Up How This Book Prepares You for the Future 1.5 Hands-On MIS Key Terms The......

Words: 7316 - Pages: 30