Training and Development

In: Business and Management

Submitted By kijiwanda
Words 4179
Pages 17




Today companies are taking training seriously due to the deeply held value that successful companies are the ones that take the training of their people seriously.

Continuous improvement in process has meant that new technologies are being used and so people need the skills to operate these.

Again skills are getting outdated very quickly because requirements are getting stringent and changing by the day.

Organizations are facing fierce competition, which is accelerating the pace of change.

Flatter organization structures coupled with technology help people to take on more work and greater spans of control. This structure can only be effective if the workforce is highly motivated, trained and educated.


Training must be aligned with a company’s business direction and values.

Training philosophy

Expresses the degree of importance the company attaches to training.
Training philosophy should be based on:
1) Strategic approach to training Takes a long-term view of what skills, knowledge and level of competence employees need.

2) Relevant 3) Problem – based 4) Action – action oriented 5) Continuous development


The training philosophy should be guided by the mission of the organization

The mission should be communicated to all

Example of a Training Department’s mission:
“To provide sales and customer care training for all sales representatives who wok in the corporation’s telecommunications division”

Example of Training Philosophy:
“We are committed to having a workforce to meet current and future business objectives by providing our employees, at all levels with appropriate education and training opportunities”.

Training policy…...

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