Why Are Some Employees More “Stressed” Than Others?

In: Business and Management

Submitted By Chawalita
Words 649
Pages 3
Why Are Some Employees More “Stressed” Than Others?

A. Perception and Appraisal of Stress 1. The transactional theory of stress describes how stressors are appraised. When people first encounter stressors, primary appraisal, or the evaluation of the significance and meaning of those stressors, is triggered
a. Job demands that are not considered stressful are called benign job demands

B. Types of Stressors 1. Work Hindrance Stressors – work-related stressors that people perceive as hindering their progress toward goals
a. Role conflict – conflicting expectations that other people have of us
b. Role ambiguity – lack of information regarding what needs to be done in a role
c. Role overload – when the number of roles a person holds is so high that some of the roles are performed less effectively, or not at all
d. Daily hassles – relatively minor day-to-day demands that get in the way of accomplishing what we want to do

2. Work Challenge Stressors – work-related stressors that can lead toward development and growth
a. Time pressure – the sense that you don’t have enough time to do what needs to be done
b. Work complexity – the degree to which the requirements of the work tax or exceed the capabilities of the person doing the work
c. Work responsibility – the nature of the obligations a person has to others

3. Non-Work Hindrance Stressors – non-work-related stressors that hinder progress toward goals
a. Work-family conflict – when the demands of the family role hinder the demands of the work role and vice-versa
b. Negative life events – specific life events, such as the death of a spouse, that are perceived as stressful
c. Financial uncertainty – a general uncertainty about loss of livelihood, savings, or the ability to pay expenses 4. Non-Work Challenge Stressors – non-work-related stressors that are opportunities for…...

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