• Ishikawa

    exist.” (Ishikawa, 1985). Dr. Koaru Ishikawa (Dr. Ishikawa) understood that behind the scenes human beings determine the real success. He is an iconic Japanese figure, noted author and university professor known for his cause-and-effect diagram (fishbone or Ishikawa diagram) and quality circle concept which greatly influenced industries and organizations around the world. Background Born the first of eight children in Japan (1915-1989), Dr. Ishikawa obtained an engineering degree in 1939, followed

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  • Own Paper

    FISHBONE DIAGRAM Category: Analysis Tool ABSTRACT The Fishbone Diagram(G) is a tool for analyzing process dispersion. It is also referred to as the "Ishikawa diagram," because Kaoru Ishikawa developed it, and the "fishbone diagram," because the complete diagram resembles a fish skeleton. The diagram illustrates the main causes and subcauses leading to an effect (symptom). It is a team brainstorming tool used to identify potential root causes (G) to problems. Because of its function it may be

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  • Parole

    When it comes to my organization I believe that the fishbone, statistical process control charts, and flow charts work the best in regards to my organization. There are a lot of group standards and specific conditions that apply to offenders, and ex-offenders as well as specific conditions of supervision could vary from case to case. The fishbone diagram provides information about the offenders so that the offenders caseworker, myself and others in my organization can diagrammatically enumerate

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  • Compare & Contrast

    k. ISO 9000 Defined VI. External Benchmarking for Quality Improvement l. External Benchmarking Defined VII. Summary VIII. Case: Hank Kolb, Director of Quality Assurance IX. Case: Appreciative Inquiry- A Different kind of Fishbone Six-Sigma Quality 1. Total Quality Management a. Total Quality management Defined b. Malcolm Baldrige National Quality Award Defined 2. Quality Specification & Quality Costs c. Developing Quality Specifications

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  • Student

    advantages |Fishbone dust | |Kernel too big |Easy for little cat to eat |Smaller kernel | |Buying Motive |Product Feature | |Desire for health |Higher vitamin contents; Fishbone dust; Smooth grinding

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  • The Life According to Dr. Kaoru Ishikawa

    his native country is 石川 馨, was born in Tokyo July 13, 1915 one of eight sons to his mother Chiro Ishikawa and lived a full life of 73 years. He passed in April of 1989 but will be remembered as the creator of the Ishikawa diagram also known as the Fishbone diagram used to determine root causes. It was first used in the 1940s, and is considered one of the seven basic tools of quality control. (Tague) Ishikawa_Fishbone_Diagram.svg He was awarded the Deming Prize, the Nihon Keizai Press Prize, and the

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  • The Legacy of Dr. Kaoru

    accomplishments were the Ishikawa Diagram (aka Fishbone Diagram) and Quality Circles. According to the book, Guide to Quality Control, in 1943 Ishikawa first used the Fishbone Diagram to help explain to a group of engineers at Kawasaki Steel Works how a complex set of factors could be related to help understand a problem (Ishikawa, 1986). The diagram is a tool used to identify all possible causes of a particular problem (Maze-Emery, 2008). Figure 1. illustrates the Fishbone Diagram.

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  • Mgt 350 Thinking Critically Simulation Review

    Thinking Critically Simulation Review Problem solving tools and techniques As a group we decided on using a couple of problem-solving tools, brainstorming and cause and effect/fishbone method. The first step we did was to define some of the problems facing Credenhill’s. The biggest problems were; sales falling continuously for the past eight weeks, (especially in the high-end product categories), legal action notice from the city, regarding a disability access law, high competition with a new

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  • Ishikawa Biography

    Japan and ranks as the highest in Asia and 21st in the world in 2011 according to Academic Ranking of World Universities. Throughout this biography I will be discussing many of the innovations and contributions including the Quality Circles, the Fishbone Cause and Effect Diagram, and user-friendly quality control created by Dr. Kaoru Ishikawa. “He was instrumental in the development of the broad outlines of Japanese quality strategy, and without his leadership, the Japanese quality movement would

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  • Project 1

    However, He did not become well known in the U.S. until they discovered of his fishbone diagram in which he designed to be used in the analysis of the industrial process. ‘He believed that quality improvement must be companywide in order to be successful and sustainable.” He focused on statistical quality control techniques, continued customer service, and led the concept and use of quality Circles. Dr. Ishikawa’s fishbone diagram is one of the statistical quality control tools created by him that

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  • Karou Ishikawa

    the company itself, and the people. Mr. Ishikawa promoted the use of Quality Circles which he believed were the principal method for achieving participation as a problem solving tool. He gave his name to the Ishikawa diagram, also known as the fishbone diagram, or cause and effect diagram. This tool was designed to allow the user to see all possible causes of a result, and hopefully find the root of process imperfections. Ishikawa drew and expounded on principals from other quality gurus, including

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  • Abc Hospital

    understanding about this. But today, Quality tools understanding and importance has grown among people and organizations. There are many tools that are used among the organizations that are classified as follows: 1. Cause Analysis Tools: includes Fishbone, Pareto, and Scattered Diagram. 2. Evaluation and Decision Making Tool: Decision Matrix, Multivoting. 3. Process Analysis Tool: includes Flow chart, Failure Mode Effects Analysis, Mistake-proofing and Spaghetti Diagram. 4. Data Collection and

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  • Ishikawa

    Cause and Effect Analysis Identifying the Likely Causes of Problems (Also known as Cause and Effect Diagrams, Fishbone Diagrams, Ishikawa Diagrams, Herringbone Diagrams, and Fishikawa Diagrams.) Find all possible problems. © iStockphoto/ragsac When you have a serious problem, it's important to explore all of the things that could cause it, before you start to think about a solution. That way you can solve the problem completely, first time round, rather than just addressing part of it and

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  • Hank Kolb

    rejected cans by hand, when it should be done professionally using standardized equipments. III. Fishbone Diagram The groups of problems defined above are the materials for the fishbone diagram. Within this fishbone diagram we can see the cause and effect relationship and how these smaller problems lead to poor quality assurance as a whole (‘Fishbone Diagram', 2002): Fishbone Diagram low quality supplies flawed design procedure lack of setting and maintenance

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  • Glg 101 with Lab Week 1 Review Questions

    of solid rock like materials. 3. Which of the following materials are minerals, and why (or why not)? Water; beach sand; diamond; wood; vitamin pill; gold nugget; fishbone; emerald. Water is not a mineral because it is a liquid. Beach sand, diamond, gold nugget and emerald are all minerals because they form naturally. Fishbone is not a mineral because it comes from fish. Wood is not a mineral because it is created from trees. Vitamin pill is not a mineral because it is an organic substance.

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  • Toyota Operations Improvement Plan

    outside of its network that produce parts for its vehicles that use the Toyota TQC at their facility and go through a series of quality checks before they reach the Toyota plant. Fishbone Diagram ↘Materials ↘Process ↘Policies Defective Parts ↗Employees ↗Procedures ↗Suppliers Information from the fishbone diagram does not seem to point to a certain cause or particular step in the flowchart but it does offer up more ideas to pinpoint the root cause of the problem by looking at the

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  • Osha

    hazardous conditions is: a. b. c. d. A fishbone diagram An affinity diagram A matrix diagram An interrelationship diagram 12. The system safety method, MORT, stands for: a. b. c. d. More Observation and Repetitive Training Management Oversight and Risk Tree Management Obstacles and Responsive Techniques Management Objectives and Regulatory Training 13. One method often used in system safety programs for complex systems is: a. b. c. d. Fault tree analysis Fishbone analysis Pareto chart analysis Audit

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  • Who Was Dr. Kaoru Ishikawa

    1981) This paper will discuss biographical information of Dr. Ishikawa life and contribution to quality control systems as we know today, the key elements of his Quality Control Philosophy, and the cause and effect quality control tool called the Fishbone Diagram. Dr. Ishikawa was born in Tokyo, Japan in 1915, the first son of Ichiro and Chiro Ishikawa. He was from a rather large family having seven siblings, all of which were brothers. Dr. Ishikawa attended the University of Tokyo, where he

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  • Hotel Escargo, Unit 3

    RUNNING HEAD: Hotel Escargo Hotel Escargo AIU – MGT656 Abstract In this paper Hotel Escargo’s collected data is graphed and information for the work management and time study analysis is described. One area is area is focused on to create a fishbone diagram to capture the potential root causes. Hotel Escargo Hotel Escargo’s check-in process is expected to be completed in four minutes or less. The average check-in time for guest on July 31st was four minutes and 51 seconds, the minimum time

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  • System Analysis

    preliminary investigation are as follows * Understand the problem or opportunity: in many cases, the systems request does not reveal the underlying problem, but only the symptom. The popular technique for investigating the causes and effects is the fishbone diagram. * Define the project scope and constraints: Determining the project scope means defining the specific boundaries, or extent, of the project. Projects with very general scope are at the risk of expanding gradually, in a process called

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  • Alina Boatright

    Ishikawa Kaoru with his astonishing education and his passion for quality, helped to fulfill this necessity. Dr. Ishikawa was a Japanese advisor, father of the scientific analysis would discover the origins of complications in the industrial method. The Fishbone Diagram or “Ishikawa Diagram” among other basic quality tools were models of his great contributions to quality control. They assisted companies in recognizing many reasons of persistent quality difficulties and also fashioned a structure for brainstorming

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  • Apple Business Model

    substitute products or services 7 3.2.3. Bargaining power of customers (buyers) 7 3.2.4. Bargaining power of suppliers 8 3.2.5. Intensity of competitive rivalry 8 3.3. Innovation Matrix 9 4. Suggestion and action plan 10 4.1. Apple’s Fishbone Diagram 10 4.2. Monetizing for Apple with Web 2.0 strategy 11 4.2.1. N-sided platform 11 4.2.2. Multiple revenue stream 11 4.3. Platform Innovation 11 4.3.1. Production 11 4.3.2. Creative and Media 11 4.3.3. Accessories 11

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  • Project Management

    helps to provide a specialized method to indentify the various activities which are interrelated to one another. 2. Fishbone Diagrams: The fishbone diagram refers to a type or diagram which provides a cause & effect relationship in a given business environment. In project management, the fishbone diagram is used in the initial planning stage for a given project. The fishbone diagrams refer to the type of diagrams which are used to identify the hidden factors so as to enable the success of a

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  • Ayoko

    even beyond the company to the everyday lives of those involved. According to Ishikawa, quality improvement is a continuous process, and it can always be taken one step further. With his cause and effect diagram (also called the "Ishikawa" or "fishbone" diagram) this management leader made significant and specific advancements in quality improvement. With the use of this new diagram, the user can see all possible causes of a result, and hopefully find the root of process imperfections. By pinpointing

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  • Business

    measure quality management. FISHBONE DIAGRAM The fishbone diagram is used to identify all of the contributing roots causes likely to be causing a problem. This can be used when identifying possible causes for a problem especially when a team’s thinking tends to fall into ruts. For example the problems faced for Mr. Mahmud restaurant are such as lack of focus, lack of resources, low in delivery and training. All this problems and there effects can be drawn using a fishbone diagram as below: Lack of

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  • Unit3

    University of Michigan Englewood Cliffs, N.J. PTR Prentice Hall, 1995 MFGT 124 Copyright 2003 Joseph Greene All Rights Reserved 1 Chap 3: Problem Solving • Topics – – – – – – Introduction Problem Definition Generate Solutions Blockbusters Fishbone Diagram Decide Copyright 2003 Joseph Greene All Rights Reserved 2 Introduction • Problem solving • The mere formulation of a problem is far more essential than its solution, which maybe merely a matter of mathematical or experimental

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  • Wk3Project Paper Craig.Bemis

    about the product and the customer’s experience while purchasing the product, but companies had the obligation to extend quality practices even after the sale was complete. Dr. Ishikawa developed his cause-and-effect diagram (also referred to as a “fishbone diagram”) to use as a problem solving tool in customer service. The cause-and-effect diagram helps visually display potential causes for a problem. It is particularly useful in a group setting where there is little quantitative data available ("The

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  • Ishikawa Research Paper

    work, he came up with a concept of “company-wide quality control”. “This focused on continued customer service, also enhanced business results and promised customer experience” (What is Total Quality Control?, 1985). Kaoru Ishikawa is known for his fishbone diagram; the meaning of this is to identify all likely causes of a problem and effects. His influences and work in quality control are still used by many. To start Dr. Kaoru Ishikawa was born July 13, 1915 in Japan, Tokyo. He attended and

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  • Project Wbs

    3. Carry out a cause and effect analysis | 2.3.1. List causes of mismatch (reference problem domain explanation) | | | 2.3.2. Group causes under categories | | | 2.3.3. Draw Fishbone / Ishikawa diagram | | 2.4. Carry out a 5-Why analysis | 2.4.1. Come up with questions addressing “Why” to the causes on Fishbone diagram | | | 2.4.2. Come up with answers to posed questions | | | 2.4.3. Come up with more questions related to given answers | | 2.5. Identify the system improvement objectives

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  • Patient Safety Workshop

    CONTRIBUTING TO ERROR Standard Operating Procedures and Guidelines Ensuring Valid and Up-to-Date Training Communication Medication Safety Patient Engagement SESSION ONE: ROOT CAUSE ANALYSIS ACKNOWLEDGEMENTS 4 6 7 8 10 12 14 16 18 21 COPY SHEET ONE: FISHBONE TEMPLATE COPY SHEET TWO: QUESTIONS TO CONSIDER COPY SHEET THREE: EVALUATION FORM 23 25 27 “I am continually moved by the accounts of medical error that affect the lives of real people.” Foreword After an error that has harmed a patient

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  • Aft 2 Task 2

    mandated by The Joint Commission following a sentinel event), the creation of a fishbone diagram will assist in the process improvement. A fishbone diagram to show cause and effect will be helpful in determining causes of the child abduction. The fishbone diagram organizes and displays the relationships between different causes for the effect that is being examined. For this event, the major categories on the fishbone diagram would include the team being able to agree on the central issue, or effect

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  • Kazien

    articles published, wrote and published 31 books two which are in English and is famous for the fishbone diagram AKA the Ishikawa diagram. Also Called: Cause–and–Effect Diagram, Ishikawa Diagram. “The fishbone diagram identifies many possible causes for an effect or problem. It can be used to structure a brainstorming session. It immediately sorts ideas into useful categories.” ( The fishbone diagram is at the core of Total Quality Management studies it help you understand all possible

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  • Fishbone Diagram for Car Not Starting

    The Colonial House Furniture Company The Colonial House Furniture Company manufactures four-drawer oak filing cabinets in six stages. In the first stage, the boards forming the walls of the cabinet are cut; in the second stage, the front drawer panels are woodworked; in the third stage, the boards are sanded and finished; in the fourth stage, the boards are cleaned, stained, and painted with a clear finish; in the fifth stage, the hardware for pulls, runners, and fittings is installed; and in

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  • Not a Essay

    There are a number of tools that can be used to identify risk. Four of the more common ones are checklists, brainstorming, fishbone diagrams and flowcharts. Checklists can be used to identify risk by asking targeted questions while brainstorming is often cause a group discussion where people come together and come up with ideas and solutions to problems. In identifying risks. Fishbone diagrams are basically cause and effect diagrams. They encourage a more systematic approach to identifying risk and tries

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  • Managing Risk in Information Systems Chapter 4 Key Terms / Assessment

    groups, create the affinity diagram. Refer to page 142 for an example. Brainstorming - In a brainstorming session all participants spout out ideas which are written down without judgement. Cause and effect diagram - Also known as Ishikawa diagram or fishbone diagram. It shows the relationships between causes and problems. Critical path chart - A chart of critical tasks in a project. If any task in the critical path is delayed, the entire project will be delayed. Firewall - Firewalls filter traffic to

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  • Nss165 Chapter 4

    groups, create the affinity diagram. Refer to page 142 for an example. Brainstorming - In a brainstorming session all participants spout out ideas which are written down without judgement. Cause and effect diagram - Also known as Ishikawa diagram or fishbone diagram. It shows the relationships between causes and problems. Critical path chart - A chart of critical tasks in a project. If any task in the critical path is delayed, the entire project will be delayed. Firewall - Firewalls filter traffic

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  • Apple Inc

    used to find significant few portfolios that give maximum profit. By K KALEESWARAN Cause and effect diagram (fishbone) One technique for analyzing complex problems that appear to have many interrelated causes is called a “cause and effect” diagram or a Fishbone Diagram. Problems arise on many projects. A proactive project manager should have a set of problem resolution techniques that can be applied in different instances. One

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  • Quality Management and Customer Care

    to continuous improvement. Ishikawa developed seven basic visual tools of quality, so the average employee/person could collect, analyse and intrepid data, enabling them to improve the quality in their organisation" 1. Cause-and-effect diagram (fishbone diagram): Identifies many possible causes for an effect or problem and sorts ideas into useful categories. Gives a visual picture defining and categorizing all areas and issues. A useful tool also for brainstorming session, to evaluate and determine

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  • Quality Management

    Chart Performance Time Tools used for continuous improvement 3. Control Charts Performance Metric Upper Control Limit Central Line Lower Control Limit Time Tools used for continuous improvement 4. Cause and effect diagram (fishbone) Machine Man Environment Method Material Tools used for continuous improvement 5. Check sheet Item ------------------- A B C √√ D E √ √√√ √√√ √√ √ √√ F √ √ √ G √ √√ Tools used

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  • Cause and Effect Analysis

    Analysis |3 | |General Principles |4 | |Fishbone Chart and Ishiwaka Diagram |5 | |The Four Stages of Cause & Effect Analysis

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  • Aft Task 2

    allow members, who otherwise not mention anything, to speak up. 4. Quality Improvement Tool The quality improvement tool to be utilized for this root cause analysis will be the Ishikawa Diagram or fishbone diagram. Additionally, the team will use process flowcharting to visualize the process. The fishbone diagram allows a team to brainstorm causative factors leading to a certain incident. In a hospital setting, we usually use the 4 Ps: Policy, Procedure, Plant, and People. As the team brainstorms

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  • Organizational Systems-Task 2

      “Why was the available nursing staff not called to help”?  “Why was  Mr. B’s opiate tolerance not considered?”, “Why wasn’t CPR initiated before the CODE team  arrived”? A fishbone diagram could be used.  A fishbone diagram is a tool that is useful for  identifying factors and grouping them.  Some groups to include in this fishbone diagram would  be institutional context, organizational and management factors, work environment, team factors,  individual staff members, task factors, and patient characteristics

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  • Dell

    classified 1. Present VS Future 2. Internal VS External 3. Mandatory VS Desirable 10: Explain how you might use Fishbone Diagrams, Pareto Charts and XY Charts in problem solving. Be specific and describe advantages for each tool. Fishbone: diagram is definitely an analysis tool that signifies the potential reasons for an issue like a graphical outline. When utilizing a fishbone diagram, an analyst first states the issue and draws a primary bone with sub-bones that represent possible reasons for

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  • Critical Thinking

    Crutcher Bill Schmelzle MGT/350 7/6/10 Melvin Jeppson Thinking Critically Simulation Review Problem solving tools and techniques As a group we decided on using a couple of problem-solving tools, brainstorming and cause and effect/fishbone method. The first step we did was to define some of the problems facing Credenhill’s. The biggest problems were; sales falling continuously for the past eight weeks, (especially in the high-end product categories), legal action notice from the

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  • Rationale

    Study The general objective of this study is to develop a 3-dimensional Campus Directory for College of Nursing. Specifically it aims to: 1. identify the problems through preliminary investigation and interview; 2. analyze the problem using fishbone diagram and graphs; 3. design using the Iterative Methodology; 4. develop a system using Visual basic 6.0 for programming, Google Sketch-up for the 3D models and 3D rad for rendering; and 5. evaluate the reliability and accuracy of the

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  • Marketing Strategy

    implementing this comes with focus on the outcome not the process. Review of the porter’s problems and Non-stock drugs: Porter’s Problem Fishbone Analysis is executed for the porter’s problem. The head signifies the main problem i.e porter’s problem in our case while the bones represent all the possible causes which have further divisions. After creating the fishbone, the continuous improvement team (CIT) discussed and decided which among the possible causes were the most probable ones, usually one

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  • Neel

    Greasex cans were pressurized above acceptable levels.  The fishborn diagram would be used in determining the problem on the Greasex line. The fishbone diagram depicts all possible causes contributing to a problem, or can be used as shown in the illustration to depict all factors relating to a problem or concept. The shape of the diagram resembles that of a fishbone structure hence its name. To draw the diagram one first places the problem under consideration at the head end. All possible causes of the

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  • Ishikawa

    Ishikawa Research Paper Ishikawa was a university professor and an innovator of quality management, is known as the Ishikawa diagram or cause-effect diagram or fishbone diagram, used in the analysis of industrial processes and whose charts grouped by categories all the causes of problems. In 1939 Kaoru Ishikawa graduated from the University of Tokyo with an Engineering degree in Applied Chemistry. He was born in Tokyo in 1915, the oldest of eight children of Ichiro Ishikawa. His first

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  • Thinking Critically

    The problem solving tools that I would have chosen are histograms, mind mapping, and cause-and-effect (fishbone) diagrams. First I would use the histograms to measure the previous trends and try to pinpoint when loss of sales and the other problems began to occur. Next I would use mind mapping to attempt to think of what the possible causes could be. Then I would use the fishbone diagram to make sense of what I had come up with and to determine if my assumptions were correct.

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  • Business Process Change Plan

    completion which is discrete-binary) and many more statistical tests can be used to detect meaning in company data. Q#9 Explore Six Sigma as a method used to evaluate, measure, and encourage continuous improvement. From this exploration create a fishbone diagram that addresses one risk, a potential defect, or a problem that may result from the change which may impact goal attainment. “Six Sigma at many organizations simply means a measure of quality that strives for near perfection

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